We have a close win-win relationship with our customers: they get better results and we improve and develop solutions that meet their real needs.
Person-to-person
A consultant at your service to help you do business within the community.
We are always there when you need us. Just give us a call and we will respond quickly with solutions.
Business Assistant
We do not only work in creating an environment of trust. We are also committed to excellence in customer service and personalised follow-up. Your Business Assistant…
• Helps to solve your queries, shows you how Wtransnet works, and ensures that you achieve your business goals.
• Helps to make contact with companies that are interesting for you as well as to resolve any situation that comes up in your day to day work.
• Advises you on how to keep your customer file up to date in WFinder and shows you how to use the search engine as a marketing tool.
Always there
We have an international workforce of more than 150 people working for our customers, offering personal attention and a follow-up service to guarantee that rules are obeyed within the community, something that has made us Europe’s safest freight exchange.
• 88% of our customers are satisfied or very satisfied with the attention that they receive.
• 87% of our customers say that their problems have been solved after dealing with us.
Simultaneous translation
Languages will never again be a barrier to your business because you will have a simultaneous online translator whenever you need one.
• Spanish, English, French, German, Italian, Portuguese and Polish.
Solvency
We audit everycompany and hauliers that enters our community in order to guarantee quality, solvency and security in all transactions. Find out more
We build relationships
We work hard every day so that you can achieve your business goals. We are all driving in the same direction as you do. Find out what we can do for you and your business. Find out more